Privacy Policy

1. Who We Are

The controller of your personal data is:

• PADEL HUB S.R.L., tax registration number RO49945759
• Registered office: Strada Jitia no. 8, Sector 1, 011218 Bucharest (to be confirmed)
• Point of operation (the club): Str. Biharia 26, Sector 1, Bucharest
• Phone / WhatsApp: +40 724 319 385
• Email: office@padelhub.ro

We refer to the company as "Padel Hub", "we", or "the club" throughout this document.

2. What Data We Collect and Why

We only collect the data needed to provide the club's services to you. Depending on how you interact with us:

We do not collect sensitive data and do not use your data for automated profiling with legal effects.

3. Legal Basis for Processing

• Performance of a Contract or pre-contractual steps — for bookings and taking part in tournaments (Art. 6(1)(b) GDPR).
• Your Consent — for WhatsApp communications and for cookies that aren't strictly necessary (Art. 6(1)(a) GDPR). You can withdraw it at any time.
• Legitimate Interest — for the club's proper organization, security, and service improvement (Art. 6(1)(f) GDPR).

4. Video Recordings on Courts (CourtMaster)

Some of the club's courts have CourtMaster that can record matches, so players can review and download clips. These recordings capture the image of players on court.

5. Who We Share Data With

We do not sell your data. We may share it only with providers who help us deliver our services, acting as data processors or independent controllers:

• Playtomic — the booking platform.
• Meta Platforms (WhatsApp) — for contact messages and those related to the Mexicano tournaments.
• Make (Celonis / Integromat) and Google (Google Sheets / Apps Script) — for automating Mexicano sign-ups and storing the lists.
• CourtMaster — for the video recording service.
• Public authorities, when required by law.

6. How Long We Keep Data

• Booking and accounting data — for the period required by law.
• Data related to the Mexicano tournaments (name, phone, history) — for as long as you're an active member of the community; we delete it on request or after an extended period of inactivity.
• Contact messages — for as long as needed to resolve the request.
• Video recordings — for a limited period, after which they are automatically deleted.

7. Transfers Outside the EU

Some providers (e.g. Meta/WhatsApp, Google) may process data outside the European Economic Area. In these cases, transfers are made based on the safeguards provided by the GDPR (standard contractual clauses approved by the European Commission, or adequacy decisions).

8. Cookies

The site uses a minimal number of cookies:

• Strictly Necessary — for the pages to function.
• Cookies from the Playtomic booking widget, embedded on the bookings page.

You can manage or delete cookies from your browser settings. Blocking some of them may affect how online bookings work.

9. Your Rights

Under the GDPR, you have the following rights regarding your data:

• The right of access to your data and to receive a copy of it;
• The right to rectify inaccurate data;
• The right to erase your data ("the right to be forgotten");
• The right to restrict processing;
• The right to data portability ;
• The right to object to processing;
• The right to withdraw your consent at any time;
• The right to lodge a complaint with the supervisory authority.

To exercise your rights, you can contact us using the details in section 12. We will respond within 30 days at the latest.

10. Data Security

We take reasonable technical and organizational measures to protect data against unauthorized access, loss, or disclosure. Access to data is limited to people who need it to carry out their work.

11. Changes to This Policy

We may update this policy periodically. The version in effect is the one published on this page, with the last update date shown above.

12. Contact

For any question about your personal data or to exercise your rights: